Frequently Asked Questions
How clean is the river to SUP on?
The river water quality is good and clean enough to have a swimming license. Our instructor, Kev Brady, swam along the river and through the docks so we know the water is safe, however we don’t advise drinking it. Getting a bit wet or falling in is no problem either and part of the fun of Stand-Up Paddleboarding.
What if I’ve never paddled before?
Our lessons are designed for the absolute beginner. It’s easier than you think!
What if I fall in?
Splish-splash followed by a cheer. The water quality is fine and if it’s cold, you’ll be wearing a wetauit to ensure you’re comfortable. Once you’ve fallen in, you’ll then have less fear of falling off again and be able to challenge yourself to get more out of the lesson.
Will I get wet?
If you fall in, YES! If you don’t, slightly. It is likely your feet, and hands will get wet due to splashing.
What shall I wear?
There is always a chance you may fall in, so quick drying clothes are best – NO COTTON.
We recommend bare feet if the temperature is warm enough.
We have optional wetsuits.
What shall I bring?
A Change of clothes
A Sense of adventure & preparation to get wet.
And have a wee before you arrive, however there are toilet facilities in the local pub and a snack purchase is advised to thank the landlady.
What if it rains? Or there are high wind speeds?
Then we’ll get a bit wet. The only weather we won’t go out in is high winds. Once the wind speed starts getting about 15mph paddling becomes tricky.
What if I can't swim?
All paddlers must wear a buoyancy aid and we have a policy that you must be able to swim 25m. If you’d still like to have go but cannot swim, please get in contact and we’ll try to arrange some extra supervision.
Are there any changing rooms?
We currently don’t have any changing rooms at our Gloucester Docks location. Our Lower Lode location has campsite toilets and shower room to use but a contribution to the pub by purchasing a drink or meal is always appreciated by the landlady.
What's the minimum age?
We advise 10+ but generally, if you’re big enough you’re old enough. But we don’t recommend paddlers under the age of 8.
If you cancel over 48 hours in advance, we will credit you to paddle on another day or refund 50%.
If you cancel 7 days in advance we will give you a full refund.
If you cancel within 24hrs, we unfortunately cannot issue you any refund due to our staffing policy.